Although information and contents of various departmental websites of this portal have been put with care and diligence, Government of Kerala does not take responsibility on how this information is used or the consequences of its use. In case of any inconsistency/confusion, the user should contact the concerned Department/Officer of Kerala Government for further clarifications.
This is the State Portal of Government of Kerala developed with an objective to provide single source of information for all government matters and all transactional government services for citizens, businesses and overseas people. The content in this portal is the result of the collaborative effort of all Departments, Public Sector Undertakings (PSUs), Commissions, Universities, Boards, and other Institutions under Government of Kerala. Centre for Development of Imaging Technology (C-DIT) is the Content Service Provider (CSP) to this State Portal of Government of Kerala. This Portal is the Mission Mode Project under the E-Governance Plan, developed by Tata Consultancy Services Limited(TCSL) and owned by Kerala State IT Mission (KSITM).Policies

Hyperlinking Policy

Links to external websites/portals
At many places in this website, you shall find links to other websites/portals. This links have been placed for your convenience. Kerala State IT Mission (KSITM) or Centre for Development of Imaging Technology (C-DIT) is not responsible for the content and reliability of the linked websites and does not necessarily endorse the views expressed in them. Mere presence of the link or its listing on this website should not be assumed as endorsement of any kind. We cannot guarantee that these links will work all the time and we have no control over availability of linked pages.

Links to the Kerala state portal website by other websites/portals

We do not object to you linking directly to the information that is hosted on our site and no prior permission is required for the same. However, we would like you to inform us about any links provided to our site so that you can be informed of any changes or updations therein. Also, we do not permit our pages to be loaded into frames on your site. Our Portal’s pages MUST load into a newly opened browser window of the user.

Privacy Policy

As a general rule, this website does not collect Personal Information about you when you visit the site. You can generally visit the site without revealing Personal Information, unless you choose to provide such information.


A cookie is a piece of software code that an internet web site sends to your browser when you access information at that site. This portal use only ‘per–session cookies’. These cookies do not collect personal information on users.

E-mail Management

Your email address will only be recorded if you choose to send a message. It will only be used for the purpose for which you have provided it and will not be added to a mailing list. Your email address will not be used for any other purpose, and will not be disclosed, without your consent.

Collection of Personal Information
If you are asked for any other Personal Information you will be informed how it will be used if you choose to give it. If at any time you believe the principles referred to in this privacy statement have not been followed, or have any other comments on these principles, please notify the webmaster through the contact us page.

Note: The use of the term “Personal Information” in this privacy statement refers to any information from which your identity is apparent or can be reasonably ascertained.
Payment Refund & Cancellation Policy
The fees once paid will not be refunded for applications which are successfully submitted or for successful bill payment services.
Cancellation of applications / bill payments shall not be entertained.
The amount paid may be settled with the respective departments.
The loss on this account shall not be borne either by Government or by the Banks / Payment Gateways.
However automatic refund will be made for transactions which are not successful.